Bespoke process automation
We help teams change how they work. We learn how your process really runs and automate the repetitive steps around your people's judgement.
If we can't make a real difference, we'll tell you.
Results for a UK freight brokerage
reduction in debtor days, from 60 to under 10
How it works
We map how the process really runs and measure where the time goes.
With your teamTogether we decide which decisions stay with people.
TogetherWe automate around those decisions and run it alongside the old way.
Tested by your teamWe train the team, listen to their feedback and keep improving it in small steps, measuring as we go.
Improved with your teamChange that lasts
Automation only pays off if people trust it and use it. So we bring your team with us from the first conversation.
The people doing the work help design it, so it fits how they actually work.
The automation prepares the work. Your people decide and approve.
We train the team and stay on hand after launch, with ongoing support whenever there are issues and retainer options to keep improving it.
What it costs you, and what you pay us
My team of people each spend hours a week on it, at about an hour.
Most firms charge for their time. We price on the time we save you, so our fee grows only when your team gets hours back.
Where we help
If your team does it on a screen, follows the same steps each time, and it eats hours every week, we can automate it. A few examples:
Something else? If it's done online, we can probably help.
Who you'll work with
I've spent over 11 years as a product manager, working across investment banking and some of the UK's leading companies, including Sky, Virgin and Specsavers. I've set up and led pricing teams and AI and machine learning teams, and delivered multi-million pound projects, including one that grew profit by 514% in a single year. Now I have a passion for building, and for helping small businesses streamline their processes.
You work with me directly, from the first conversation to the finished build.
Why Loominate? The name joins loom, automate and illuminate. The Jacquard loom of 1804 was one of the first machines to follow a programmed pattern, while the weaver chose the design. We work the same way: automation handles the pattern, your people make the calls. And by shedding light on how your work really runs, we help you see where the time goes and what's worth changing.
Questions
No. We build around the tools you already use. Where a system has a proper connection we use it. Where it doesn't, we use the same screens your team does and test it carefully.
Wherever possible the automation runs inside your existing systems and accounts. Where an AI service reads emails or documents, we agree with you up front which service is used and what it can see. We work to GDPR and your local data protection rules, and only access what the process needs.
You do. The intellectual property in everything we build for you is yours.
Everything is documented and handed over, and it runs in your own accounts, so it keeps working without us. Support is ongoing: we're on hand whenever there are issues, and retainer options are available.
A first working version usually lands within a few weeks, then improvements arrive in small, regular batches.
A smaller fixed fee to start, then a monthly fee tied to the hours actually saved, for the first 12 months. We agree how hours are measured before we start.
It's a fair worry, and it isn't the aim. We take away the copy and paste: the repetitive parts of a role that cost you time and that people rarely enjoy doing. That leaves your team free to make the decisions and chase the results that matter to the business. We work alongside you and your key people to drive performance, not to replace anyone.
A person checks every item before it goes anywhere, so mistakes are caught before they reach a customer or a supplier. And your team can always fall back to doing it by hand.
They're involved from the first conversation, and they help design and test it before it goes live.
It depends on the solution, and not by default. We try not to rely on it. Most of what we build follows clear steps your team agrees. We only use AI when it's genuinely needed, for example to read messy emails or documents, and only if it suits your team and the goal. Either way, a person always sees the result and makes the decision.
Free process review
A free 30 minute call about one process. You get:
If we can't make a real difference, we'll tell you.